Reference Letter Template

[CLIENT / REFEREE LETTERHEAD]

[Date]

To Whom It May Concern

RE: REFERENCE LETTER FOR [SUPPLIER / CONTRACTOR NAME]

1. PROJECT DESCRIPTION
We confirm that [Supplier / Contractor Name] (hereafter 'the Service Provider') was appointed by [Client / Referee Organisation Name] to deliver the following project / services:

Project / Service Title:  [Title]
Project / Service Scope:  [Short description, 2–4 lines]
Location / Site:          [City, Province / Site name]

2. CONTRACT VALUE & PERIOD
Contract Value:           R [Amount, VAT inclusive / exclusive]
Contract Period:          [Start date] to [End date]
Duration:                 [Months / weeks]
Payment Terms:            [e.g. monthly progress payments, milestone-based, etc.]

3. PERFORMANCE SUMMARY
During the engagement, the Service Provider:
• Delivered the agreed scope [in full / substantially].
• Met the agreed quality and safety standards.
• Communicated proactively and resolved issues responsively.
• Met or beat the agreed programme / delivery dates.
• Stayed within the contracted price (no scope-related disputes).

[Optional — describe one specific positive example, e.g. recovered a delay, exceeded a KPI, handled a difficult site condition.]

4. QUALITY OF WORK
The quality of work delivered was [excellent / very good / good]. Specifically:
• [Positive observation 1 — workmanship / service / accuracy]
• [Positive observation 2 — responsiveness / professionalism]
• [Positive observation 3 — compliance / safety / documentation]

5. COMPLETION
The project / contract was completed on [Practical Completion / Final Completion / Service Termination] on [Date]. We are not aware of any outstanding disputes or unresolved defects [other than items addressed during the agreed defects liability period].

6. RECOMMENDATION
Based on the above, [Client / Referee Organisation Name] is happy to recommend [Supplier / Contractor Name] for similar work and would consider engaging them again.

7. REFEREE CONTACT DETAILS
We confirm that the referee details below are accurate and that we are willing to be contacted for verification.

Name:        [Referee Full Name]
Position:    [Position / Title]
Organisation: [Organisation]
Phone:       [Phone]
Email:       [Email]

_______________________________
[Referee Signature]
[Name & Position]
Date: [Date]

— Generated from a BidBetter template. The referee should print this on their own letterhead, edit the bracketed details, and sign in pen for maximum credibility.