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H004L2609RFP00125 — BORDER MANAGEMENT AUTHORITY (BMA) INVITES ALL INTERESTED PARTIES TO RESPOND TO THE REQUEST FOR PROPOSAL (RFP) TO APPOINT A SERVICE PROVIDER FOR THE IMPLEMENTATION AND SUPPORT OF A CLOUD BASED (SaaS) IT SERVICE MANAGEMENT (ITSM) TOOL AND SERVICE DESK TELEPHONY FOR A PERIOD OF THIRTY-SIX (36) MONTHS INCLUDING MAINTANACE AND SUPPORT
Border Management Authority has published tender H004L2609RFP00125 for BORDER MANAGEMENT AUTHORITY (BMA) INVITES ALL INTERESTED PARTIES TO RESPOND TO THE REQUEST FOR PROPOSAL (RFP) TO APPOINT A SERVICE PROVIDER FOR THE IMPLEMENTATION AND SUPPORT OF A CLOUD BASED (SaaS) IT SERVICE MANAGEMENT (ITSM) TOOL AND SERVICE DESK TELEPHONY FOR A PERIOD OF THIRTY-SIX (36) MONTHS INCLUDING MAINTANACE AND SUPPORT. The tender is listed under Services: Professional and is relevant to suppliers operating in Gauteng. The closing date is 28 Nov 2025.
Award details
Awarded company
IN2IT
Contract value
R5 396 550,00
Award date
13 Apr 2026
| Tender number | H004L2609RFP00125 |
|---|---|
| Tender title | BORDER MANAGEMENT AUTHORITY (BMA) INVITES ALL INTERESTED PARTIES TO RESPOND TO THE REQUEST FOR PROPOSAL (RFP) TO APPOINT A SERVICE PROVIDER FOR THE IMPLEMENTATION AND SUPPORT OF A CLOUD BASED (SaaS) IT SERVICE MANAGEMENT (ITSM) TOOL AND SERVICE DESK TELEPHONY FOR A PERIOD OF THIRTY-SIX (36) MONTHS INCLUDING MAINTANACE AND SUPPORT |
| Organ of state | Border Management Authority |
| Province/location | Gauteng |
| Sector/category | Services: Professional |
| Published date | 08 Jul 2026 |
| Closing date | 28 Nov 2025, 09:00 |
| Awarded company | IN2IT |
| Contract value | R5 396 550,00 |
| Award date | 13 Apr 2026 |
| Briefing date | 13 Nov 2025, 09:00 |
| Compulsory briefing | No |
| Submission method | 67 Koranna Avenue Doringkloof Centurion, Pretoria |
Tender summary
Border Management Authority is inviting suppliers to respond to tender H004L2609RFP00125 for BORDER MANAGEMENT AUTHORITY (BMA) INVITES ALL INTERESTED PARTIES TO RESPOND TO THE REQUEST FOR PROPOSAL (RFP) TO APPOINT A SERVICE PROVIDER FOR THE IMPLEMENTATION AND SUPPORT OF A CLOUD BASED (SaaS) IT SERVICE MANAGEMENT (ITSM) TOOL AND SERVICE DESK TELEPHONY FOR A PERIOD OF THIRTY-SIX (36) MONTHS INCLUDING MAINTANACE AND SUPPORT. This opportunity is associated with Services: Professional in Gauteng, with a closing date of 28 Nov 2025. Suppliers should review the official documents, eligibility requirements and submission instructions before preparing a response.
Key dates
- Published: 08 Jul 2026
- Closing: 28 Nov 2025, 09:00
- Briefing: 13 Nov 2025, 09:00
- Briefing compulsory: No
Buyer / organ of state
The buyer for this opportunity is Border Management Authority. The listed contact person is Moipone Molatoli. Enquiries may be directed to Moipone.Molatoli@bma.gov.za.
Location
This tender is listed for Gauteng. The place of delivery or submission location is recorded as 67 Koranna Avenue Doringkloof Centurion, Pretoria.
Documents
No downloadable documents are currently listed on BidBetter for this tender. Check the official source for tender forms, specifications, pricing schedules and addenda.
Requirements
BORDER MANAGEMENT AUTHORITY (BMA) INVITES ALL INTERESTED PARTIES TO RESPOND TO THE REQUEST FOR PROPOSAL (RFP) TO APPOINT A SERVICE PROVIDER FOR THE IMPLEMENTATION AND SUPPORT OF A CLOUD BASED (SaaS) IT SERVICE MANAGEMENT (ITSM) TOOL AND SERVICE DESK TELEPHONY FOR A PERIOD OF THIRTY-SIX (36) MONTHS INCLUDING MAINTANACE AND SUPPORT
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Enquiries
Key Dates
Closing Date & Time
28 Nov 2025, 09:00
Briefing Session
13 Nov 2025, 09:00
Source
eTenders Portal
Always verify dates and requirements against the official tender document.